WHAT OUR CUSTOMERS ARE SAYING

Alonso St. Louis – Thornbury Steel

We are a small company from Thornbury Ontario, (Thornbury Steel Fabricators Inc.) manufacturing custom stairs, railings structural steel and basically anything else that involves mild steel, stainless or aluminum. We have a few machines in the small shop footprint of our shop but by far our 4’x8′ Tracker CNC plasma table is our hardest working machine. From cutting baseplates and panels to custom signs and brackets, this machine has done everything we have asked it. Originally purchased by the previous owner in April of 2007 this machine has been run on average 3-4 times a week every week without fail. The only parts we needed to replace were the crosser slats a handful of times and in 2023 we replaced the gantry drive motors and drive gears. Paired with a Hypertherm Powermax 1000 G3 plasma we can cut from 24ga to 1/2″ with accuracy and efficiency.
We decided to upgrade this year (2025) to a new Nitro 4’x8′ table after having a problem with the computer system. Which could be tracked back to it being run so hard and so long in an environment that isn’t exactly clean. We decided to stay with Tracker not just because of their convenient locations, but because of the undeniable reliability of their products. We have received nothing short of phenomenal customer service, and after 18 years of reliable manufacturing with this table are happy about the new investment into our company.
Once again thank you Tracker for an amazing product and we look forward to installing the new table and putting it back to work.
Thank you,
Alonzo St. Louis Jr.

Denney Ray Dodson

Sayre Oklahoma, United States
5.0/5
Sun Aug/27/2017

I am super happy with my tracker cnc, I had zero prior experience with cnc and within less than a week of it arriving I was having fun and making money , The programs on tracker are as simple as it gets for cnc and they have the most friendly team of guys you could ask for ,Greg was there for all my questions and very patient before and after check cashed , The tech support is what sold me from reading forums in first place , Joe and Terrie are always there patient and friendly and make you feel welcome to call anytime , I was working today 1:00 Sunday got stumped they answered phone took time to help me through hard design , nothing changes when check cashes they still take call anytime and treat you Like they have know you forever

Blake Huges

417 Motorsports -Springfield MI,
5.0/5
Aug, 29, 2018

We bought our Tracker 9 months ago and have been nothing but impressed by the machine and the customer service that came with the machine. It was the first CNC anything we purchased and it came down to the customer service for us.

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Jeff Erwine

Steel Fx -Sheriden Colorado, 
5.0/5
Mon Jan/16/2017

“With Tracker we’re able to increase our production, the best employee I have is my Tracker system, it’s always there and always works hard!”

Jimmy Cocke

Alabama Casters,
Pelham Alabama, United States
5.0/5
Thu Dec/01/2016

“I can not tell you how much we have become dependent on your machine. It has become a literal cornerstone of our business. With all the use and abuse we give it, I am surprised (and impressed) that we have had such little trouble. Our down time has been due to problems with our air compressor not our plasma machine.” Jimmy Cocke

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