Bulk Manufacuring of Florida
Justin Heslinga and Tracker CNC have the absolute best after the sale
support I have every received in my 15 years of being in business. I
have purchased equipment 10 times the cost and not received the level
of support Justin and Tracker CNC provide. When we received out new
CNC plasma cutting system, set up was just as easy as Justin said it
would be. Justin remotely installed the Sigma NEST program onto my
computer and made sure everything was set and working before he cut me
loose to use my new machine. Tracker CNC cuts the parts I need quickly
and with great accuracy. A few months later we had a key pad issue.
Justin quickly diagnosed the problem and sent us out a new key board.
Last year, I upgrade my work computer and Justin set up Sigma Nest on
my new machine at no cost. Most recently though, my Sigma NEST began
to conflict with my anti-virus program. Justin spent half a day
deleting and reinstalling my software remotely, until the problem was
solved. What outstanding product support!! I can’t say enough positive
things about the outstanding level of service provided by Justin and
Tracker CNC. Thank You!
Plant City, FL
K-9 Kondo Inc.
I have owned my Tracker plasma table for almost ten years. At first I
was reluctant to use it much as I found the graphics software to be a
bit of a challenge to someone with so little computer experience.
Thanks to Justin who is North America's most patient human I have
finally overcome my reluctance to use the machine. Because of him I
now can't find enough time to use the machine and enjoy the quality of
the parts that it makes for me. The machine has performed flawlessly
and is only eclipsed by the level of customer support provided by the
company. If someone is looking for the a great CNC plasma machine I
can not think of a better choice than Tracker.
Krazy Kajun Cookware
"I have had my Tracker CNC for 5 years now, best investment ever made
for the shop ! Use it 7 days a week . Product is great I have the 6012
Pro Table. Tech support is great !! I plan on buying another unit late
summer to keep up with production. Thanks Tracker !!"
St. Amant, LA
Precision Lift Ind.
"I am running this machine a solid 20-30 hours a week and overall it
has been a great machine. I have become very dependent on it!"
Gulf Breeze, FL
Coast Lamp Mfg.
"The Tracker cutting system does and excellent job and the tech
support goes on and beyond expectation. Awesome company to do business
with. I have had my machine for two years and we love it. Thanks Bart"
RB Custom Choppers
"My Tracker plasma table helps me fabricate anything I need on a day
to day basis from big jobs to small ones...this machine REALLY works!"
"We bought the Tracker to do prototyping and we ended up using it in
full on 8 hour a day production!"
Alabama Casters & Equipment
"I can not tell you how much we have become dependent on your machine.
It has become a literal cornerstone of our business. With all the use
and abuse we give it, I am surprised (and impressed) that we have had
such little trouble. Our down time has been due to problems with our
air compressor not our plasma machine."
Ross Luebke Metal Works
"These guys are great! From the quoting process to shipping to the
tech support. Justin has went above & beyond in helping us not only
learn the Tracker system but also the Corel Draw for the designing. We
have a ways to go but its nice to know that any question can be asked
& they will help. The machine works great! THANK YOU!!"
Johnson Dock & Tram Inc.
"Thanks for your help, and thanks for being quick to solve my
problems, you sell an excellent machine that works flawlessly. The
only thing i would like to see some day is that the computer be an
Apple instead of PC. Thanks, Joey"
"We started cutting parts the day after we had the machine. It's very
easy to use and we have had no trouble with the machine whatsoever.
The tech support is unbelievable, I would recommend it to anybody!"
Cherry Tree, PA
JP's Powdercoating Express
"I would just like to say that I was very satisfied by the service I
received from Justin. He was very patient and helpful. It's not very
often that you find companies that still care about customer service."
"We cut everything from 20 gauge - 3/8 steel and stainless steel...all
in all it has been a really good asset to our production, it runs 9
hours a day 5 days a week and we are happy with it"
Del Rio, TX
Creative Engineering Offroad
"The machine is easy to operate, the technical advice I get from
Tracker is second to none. There always there for me no matter
what...I am contemplating getting a second machine."
Kraemer & Co. Mfg. Inc.
"...been using it 3 times as much as originally anticipated...it's
been a very excellent machine for us...I would definitely buy the
"We bought the Tracker plasma system earlier this year, we use it to
cut 1/4" & 5/16" carbon steel plate and so far we are very happy with
Panama City, FL
"With Tracker we're able to increase our production, the best employee I have is my Tracker system, it's always there and always works hard!"
Jerrys Welding Service Steel Fab
"I like my Pro Table very much and it gets used every day!"